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Successful Nonprofits Podcast

Mar 19, 2019

Evaluation consultant Shelby Roberts joins Dolph to discuss how to squeeze the most out of your data by tracking as you go along. Simply put, start counting! Shelby also explains how she helped implement the strategic plan of Intown Collaborative Ministries.



Shelby’s LinkedIn:

InTown Collaborative Ministries:


*****Timestamped Highlights*****

(3:30) When a project does not go your way

(6:16) Easy ways to measure output

(7:44) Step One: Count. Step Two: Store it.

(9:19) Excel: Shelby’s choice for data analysis

(10:30)  Focusing on short- and medium-term outcomes  

(11:36) Using a pre- and post-survey to track outcome measurements 

(14:32) The benefits of tracking output over time – paint a picture! 

(16:48) Communicating your plan for measuring outputs (and outcomes)

(18:26) The power in the Red, Yellow, and Green: Using scorecards to measure progress

(24:40) Shelby recalls her earlier role in Intown’s strategic planning  

(26:45) How Shelby helped implement Intown’s strategic planning process as board chair

(28:06) Intown’s staff roles vs. board roles

(28:50) Kate Hayes was onto something… having talent on your board brings benefits

 (30:53) Shelby’s Weekend Plans: More rigorous than yours